Delete the whole of the name and replace it with something simpler, like ‘test’.

If you can see a file that will not sync, rename it either on the PC’s disk or online. Rename the fileĬomparing files in Explorer with files on OneDrive using a browser may show the faulty files. Two hidden files here could be causing sync problems. Right click the OneDrive icon in the taskbar and select Close OneDrive, then delete the file. Other people find deleting it does nothing. The strange file below now appears in Explorer and some people have found that deleting it cures their sync problem. A bit further down, clear the checkbox Hide protected operating system files.Select Show hidden files, folders and drives.In Explorer, click View to open the ribbon/toolbar and click Options.Sync problems may be caused by hidden files, so you should look for them and delete them. What if all the files and folders have green ticks? This may indicate that the problem is with one or more online files that cannot be downloaded. You will need to open folders and subfolders to check all the files. Select OneDrive in Explorer and see if everything has the green tick. Anything else means you have sync problems and a padlock means that settings prevent the file/folder from syncing. A green tick in a circle means the file is both on the PC’s drive and online. In Explorer, files that won’t sync have an icon to indicate a problem. However, you may be able to tell from the badges on the file and folder icons in Explorer. What is not clear is whether the fault is with files online or on the PC’s drive.

If it is still syncing hours or days later, there is clearly a problem. Check the file iconsĬlick the OneDrive icon in the taskbar and see if it says it is syncing files at the top. Wait for OneDrive to sync, then put it back afterwards. If you find the problem file/folder, rename it, delete it, move it out of OneDrive, whatever works. I found this weird folder in OneDrive online, but not on the PC.

Microsoft onedrive mac wont sync